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FAQ list

No, and for a good reason. We believe that offering photo prints online creates to opportunity for everybody to enjoy art, not only the snobby rich people who you often see in art galleries.

At the moment no, but in case you are interested in arranging something special for a family or friend, please contact us. We are more than happy to help you out.

We take a wide range of payment options. Payment options include: PayPal, Ideal, Sofort banking and BanContact Mister Cash.

We get it. You want your photoprint ASAP. That is why, when the print is finished, we ship it as quickly as possible. Shipping time does vary depending on your country, but usually takes no more than 10 days.

We will notify you once your order has been shipped.

Here’s the bottom line. We only want you to keep your print if you love it. If for any reason you are not satisfied with your print, you can return it within 14 days for a full refund. No questions asked. Please contact us if you want to return your print so that we can help you arrange it.

 

Capture Amsterdam sends out confirmation e-mails as soon as you place your order. If for some reason you don’t receive a confirmation email, first please check your junk mail folder to see if your confirmation email might be there. If you don’t find your confirmation email in your junk folder, please contact us . We’ll be sure to send you another confirmation email immediately.

 

 

You can change your delivery address after you’ve placed an order, please just contact us. However, if your print has already been dispatched, then changing your delivery address is not usually possible.

 

Yes of course! Our shipping is always free.

Everybody at Capture Amsterdam is very dedicated to quality. All of our products undergo careful checks before sending out, but mistakes can still happen. If you receive a print that is damaged, please send us a photo of the problem so that we can determine how to best resolve the situation. We’ll figure it out.

 

Yes or course! No matter where you live, we will make sure that your print gets delivered to you as quick as possible.

Yes of course. Just send us an e-mail with a selection of your work (max 10 Photos) to info@captureamsterdam.com

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Capture Amsterdam

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